Waterford Retirement Community

OUR FAMILY CARING FOR YOURS, SINCE 1958. For almost 60 years the Zlepnig family has served the greater Ottawa community dating back to the humble beginnings of the Southway Motel in 1958 when first generation Canadians, Peter and Theresia Zlepnig built a modest 7 unit motel. As Ottawa grew so did the Zlepnig family business. Bill (son) and Louisa Zlepnig guided the property through a series of expansions that culminated in a full service Hotel with 170 guest rooms, Shallows Restaurant, meeting rooms & banquet facilities. Enter the third generation. Bill & Louisa have now passed down the Southway legacy to their sons, Fred & Stephen and their respective wives, Karen & Leslie. Together, they are transforming the Southway into their Waterford brand of seniors’ residences. Since 1996 they have been creating and developing innovative and industry leading residences. Inspired by the loss of Karen’s mother to Alzheimer’s disease the Waterford brand has evolved into a full continuum of care residence ensuring that a broad range of care needs can be met. To this end, the Waterford Ottawa is the only seniors residence in North America with a fully enclosed, climate-controlled atrium and a retractable roof. This remarkable and innovative courtyard is designed as comfortable outdoor living space that will be enjoyed year round inside.

Listing Information:

airline_seat_individual_suite Suite Types:


One Bedroom

One Bedroom + Den

pool Amenities:

Exercise Classes

Pet Friendly

Hair Salon/Barber

Private Dining Room



Flexible Meal Packages


Wheelchair Accessible

local_library Rooms:

Social Rooms

Exercise Room





drive_eta Transportation:

Above ground Parking

Transportation Outings

Shuttle Service - Group

To Medical Appointments

location_city External Services:

Blood Lab

Massage Therapy

Dental Hygiene

Foot Care


room_service in Home Services:

24 Hour on Call Security

Pendant System

On Call Physician

RPNs on Staff

Respite/Convalescent Care Available

local_florist Housekeeping:



local_laundry_service Laundry Services:



wifi In Suite Features:

Air Conditioning

Cable Television



Carbon Monoxide Detector

Individual Climate Control

Smoke Detector


Emergency Response System

Utilities Included

Furnished Suites Available

Guest Suites Available

kitchen Suite Finishes:




Walk in Shower


attach_money Pricing Information:

Cost for Above Ground Parking: $0

Suite Held for: 30 days.

local_atm Accepted Deposit Payments:


calendar_today Upon Lease Deposit:

credit_card Payment Accepted:

Pre-authorized Payment

all_inclusive Care Levels:

Independent Living

Physical Care Floor

Secured Memory Care Floor


Assisted Living 1:

Assisted Living 1 Description

This care level refers to services that are provided to individuals needing assistance with their daily personal care and mobility. Traditionally this level of care uses up to 1 staff to assist a client.

Assisted Living 2:

Assisted Living 2 Description

This care level refers to services that are provided to individuals needing assistance with their daily personal care and mobility. Traditionally this level of care uses up to 2 staff to assist a client. This level of care can also include the use of a lift.

location_city Accreditations

Better Business Bureau


BBB’s mission is to be the leader in advancing marketplace trust. We do this by: - Setting standards for marketplace trust - Encouraging and supporting best practices by engaging with and educating consumers and businesses - Celebrating marketplace role models - Calling out and addressing substandard marketplace behavior - Creating a community of trustworthy businesses and charities https://www.bbb.org/



The Ontario Retirement Communities Association (ORCA) is a voluntary non-profit association that represents operators of retirement residences in Ontario. Our vision is to lead the sector through innovation to meet the social infrastructure needs of seniors today and in the future. https://www.orcaretirement.com

Retirement Home Regulatory Authority


The Retirement Homes Regulatory Authority (RHRA) is responsible for administering the Retirement Homes Act, 2010 (the Act), which includes licensing and regulating retirement homes on behalf of the government of Ontario. We are an independent, self-funded, not-for-profit corporation, committed to the protection and wellbeing of seniors living in retirement homes. https://www.rhra.ca/en/

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place Address: 2431 Bank St, Ottawa, ON K1V 8R9, Canada, Ottawa